What happens on a leak call
From the first call to the 24/7 leak line through dispatch, finding the source, your approval, the repair and the photo closeout.
See it step by step: What happens on a leak call →No mystery, no runaround
How ARMS works: leak calls, maintenance visits and moisture surveys
What actually happens when you call the leak line, when a crew shows up for a scheduled visit and when we survey a roof for hidden moisture. Each page walks through the work step by step.
What a maintenance visit includes
What the crew checks, clears and repairs on a scheduled preventive maintenance visit, how often visits happen on each tier and what's in the report.
See it step by step: What a maintenance visit includes →How an IR or EFVM moisture survey works
How we choose between infrared and EFVM, the conditions each method needs, what happens on the roof and what you get in the report.
See it step by step: How an IR or EFVM moisture survey works →How it works
Three steps to a roof you can plan around
Baseline inspection
We walk the roof, map it section by section and document its condition. It's free when you sign up for a maintenance program. Request one.
Pick a program
Side ARMS, Strong ARMS or Fully ARMed puts inspections, housekeeping and repairs on a schedule. Compare programs.
A report after every visit
Photos, findings, work performed and a condition rating for every section, building up your roof record. What's in a report.
The same standard on every job
Every ARMS visit, whether it's a leak call, a scheduled visit or a survey, follows the same rules: crews work under a written safety program, repairs over a set dollar threshold need your written approval, every repair gets a self-check and photo closeout, and every visit ends with a report in the same format. More about how we work.
Where we work
ARMS is based in Martin, Georgia, and serves northeast Georgia, upstate South Carolina and western North Carolina.
Regions
Northeast Georgia county pages
Let's get a baseline on your roof.
Your baseline inspection and condition report are free with an ARMS maintenance program.