Commercial roof maintenance programs: Side ARMS, Strong ARMS and Fully ARMed
Three annual preventive maintenance tiers for commercial roofs. Every tier comes with scheduled visits, documented condition reports and program-customer priority when something leaks.
Pick your level of coverage
Side ARMS
Essential coverage for a single roof
Pricing: by roof area and scope
- One annual inspection
- One post-storm inspection
- Drain and debris clearing
- Photo condition report
Strong ARMS
Twice-a-year care with repairs included
Pricing: by roof area and scope
- Spring and fall inspections
- Roof housekeeping
- Minor repairs up to an included labor and material allowance
- Priority response
- Condition report with prioritized repair list
Fully ARMed
Full coverage with diagnostics and capital planning
Pricing: by roof area and scope
- Quarterly inspections
- Annual IR or EFVM moisture survey
- Higher repair allowance
- Guaranteed 4-hour emergency response
- 5-year capital budget report
Pricing is quoted per roof, based on roof area and scope. Your baseline inspection and condition report are free when you sign up for a program. Final tier inclusions are set out in your program contract.
Leak at 2 a.m.? Fully ARMed means help within 4 hours, guaranteed.
Fully ARMed contracts include a guaranteed 4-hour emergency response, written into the contract. Strong ARMS customers get priority response, and every program customer gets priority dispatch on the 24/7 leak line.
Compare the tiers
| Included | Side ARMS | Strong ARMS | Fully ARMed |
|---|---|---|---|
| Inspections | One annual inspection plus one post-storm inspection | Spring and fall inspections | Quarterly inspections |
| Housekeeping | Drain and debris clearing | Roof housekeeping | Roof housekeeping |
| Repairs | Quoted before work, at program rates | Minor repairs up to an included labor and material allowance | Higher repair allowance |
| Response | Priority dispatch for program customers | Priority response | Guaranteed 4-hour emergency response |
| Diagnostics | Available as a standalone service | Available as a standalone service | Annual IR or EFVM moisture survey |
| Reporting | Photo condition report | Condition report with prioritized repair list | Condition reports plus a 5-year capital budget report |
| Pricing | Request pricing for Side ARMS | Request pricing for Strong ARMS | Request pricing for Fully ARMed |
Every program includes the basics
- Scheduled inspections on a written calendar
- Drain and gutter clearing and debris removal
- Seam and flashing checks
- A documented report after every visit
- Discounted repair rates and priority dispatch
- An annual program review meeting
Which tier fits?
Side ARMS suits a single roof in decent shape where the goal is to keep drains clear, check the roof after storms and keep a photo record.
Strong ARMS adds twice-yearly visits, minor repairs within an included allowance and a prioritized repair list. It's a good fit for owners who want small problems fixed as they're found.
Fully ARMed suits critical buildings and portfolios. It adds quarterly visits, an annual IR or EFVM moisture survey, a guaranteed 4-hour emergency response and a 5-year capital budget.
Maintenance program questions
Why don't you list prices?
Program pricing depends on roof area, the number of buildings and the scope you choose, and we set rates for each market rather than one company-wide figure. Request pricing and we'll quote your roofs specifically.
Is the baseline inspection really free?
Yes. When you sign up for a maintenance program, your baseline inspection and condition report are free.
What happens if a repair is bigger than my allowance?
Repairs above a program's included allowance are quoted before any work starts, with photo documentation, and repairs over a set dollar threshold need your written approval.
Do you offer pricing for multiple buildings?
Yes. Portfolio pricing is available for owners with multiple buildings, and every building gets the same report format.
Do program customers get anything else?
Program customers get discounted repair rates, priority dispatch and an annual program review meeting to go over the year's reports and plan the next one.
Find out which tier your roof needs.
Request a free baseline inspection with program sign-up, or ask for pricing on a specific tier.