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Commercial roof maintenance and leak repair in North Gwinnett, GA

ARMS maintains, repairs and documents commercial roofs on retail centers, multi-tenant flex buildings, distribution, office and medical space in Buford, Sugar Hill, Suwanee and Dacula. We run preventive maintenance programs, answer a 24/7 leak line, do IR and EFVM moisture surveys and write condition reports. We're maintenance-first, with no replacement agenda.

A CALL TO ARMS. Active roof leak? Our emergency leak line is answered 24/7.

Call (555) 555-0100
What we do here

Our services in North Gwinnett County

Maintenance-first commercial roofing: we keep the roof you have in service longer, document its condition and respond fast when it leaks.

Preventive Maintenance Programs

Scheduled care for retail centers and flex buildings

Retail centers around the Mall of Georgia and multi-tenant flex buildings along Peachtree Industrial Boulevard carry roofs packed with rooftop units, and each unit is a set of flashings that needs watching. A program puts those, plus the drains, seams and edge metal, on a schedule, with a documented report for owners and tenants. Choose Side ARMS, Strong ARMS or Fully ARMed, depending on how much coverage each building needs.

Preventive Maintenance Programs: full details →
Leak Response & Repair

Leak response when every hour costs money

A leak over merchandise or a dining room costs money by the hour. Call A Call to ARMS, our 24/7 leak line. Crews repair the source, close out with photos and log the leak by roof section, so a repeat problem shows up in the record instead of in another tenant complaint. Program customers get priority dispatch.

Leak Response & Repair: full details →
Moisture Surveys & Diagnostics (IR / EFVM)

When the leak shows in one suite and starts over another

In multi-tenant flex and office-warehouse buildings, water often travels before it shows. Our company-owned infrared and EFVM equipment traces it to the actual entry point and maps wet insulation, so repairs are scoped by data, not by where the ceiling tile fell.

Moisture Surveys & Diagnostics (IR / EFVM): full details →
Condition Assessments & Roof Asset Reports

Roof records for property managers and REITs

Property managers and REIT portfolios get standardized roof records across every building: roof plans, section ratings, photos, prioritized repair lists and multi-year capital budgets. They also work as due diligence before an acquisition or lease.

Condition Assessments & Roof Asset Reports: full details →
Restoration & Life-Extension Repairs

Life extension for aging shopping-center roofs

Older shopping-center roofs often mix modified bitumen and single-ply sections. Where the substrate is sound, section repairs, flashing rebuilds, coatings and drainage corrections cost less than replacement and keep tenants dry.

Restoration & Life-Extension Repairs: full details →

Pick your coverage

Side ARMS, Strong ARMS and Fully ARMed bundle these services into one annual program. Your baseline inspection and condition report are free with program sign-up.

Compare maintenance programs

How the work runs: a leak call · a maintenance visit · a moisture survey

Roof systems we repair, service and maintain

In North Gwinnett, as everywhere we work, ARMS repairs, services and maintains commercial and institutional steep-slope and low-slope roofs.

Low Slope

Inspections, drain and debris clearing, and seam, flashing and penetration repairs on flat and low-slope commercial roofs.

Steep Slope

Flashing, valley, penetration and edge repairs plus scheduled upkeep on commercial and institutional steep-slope roofs, such as churches, offices and buildings with mixed roof areas.

TPO

Seam, membrane and flashing repairs and scheduled maintenance on single-ply TPO roofs.

PVC

Membrane, seam and flashing repairs and maintenance on single-ply PVC roofs.

EPDM

Seam, patch, flashing and penetration repairs and maintenance on EPDM rubber roofs.

Modified Bitumen

Section repairs, flashing rebuilds and life-extension work on modified bitumen roofs.

Built-Up (BUR)

Repairs, flashing rebuilds and restoration of older built-up roofs that still have a sound substrate.

Metal

Fastener, seam, panel, flashing and gutter repairs and maintenance on metal roofs and canopies.

Shingles

Repairs and maintenance on shingle roofs and shingle roof areas of commercial and institutional buildings.

Spray-foam damage repair: we repair roofs damaged by spray-foam applications.

Why ARMS

Why North Gwinnett owners and managers call ARMS

No replacement upsell

We maintain, repair and diagnose. Replacement isn't something we sell, so it never shows up as an upsell in our reports.

Company-owned diagnostics

IR and EFVM in-house, used to find leaks and wet insulation instead of guessing.

Federal-grade QC

Our documentation and safety standard (EM 385-1-1, Division 7) comes from federal roofing work and applies to every retail and flex roof we touch.

Same report, every visit

A roof plan, dated and geotagged photos, findings, work performed, section ratings and recommendations, every single visit.

Portfolio reporting

One format across every building you manage, plus portfolio pricing, which matters in a market this full of managed property.

More about ARMS and our founder →  ·  See what's in an ARMS report →

Where we work in North Gwinnett County

Mall of Georgia and the SR 20 retail corridor

The SR 20 (Buford Drive) corridor around the Mall of Georgia at I-85 is packed with regional and big-box retail, power centers and restaurants.

Distribution and light industrial

Industrial space runs along I-85 (including the Gravel Springs Road / SR 324 interchange in Buford), I-985 near SR 20, and Peachtree Industrial Boulevard through Sugar Hill and Suwanee, with distribution centers and many flex and office-warehouse buildings.

Office, medical and mixed-use

Office parks, medical office buildings and newer mixed-use town-center development fill in the rest of the map.

Typical North Gwinnett buildings and roofs

  • Regional and big-box retail. Large single-ply roofs packed with rooftop units.
  • Distribution and flex industrial. Single-ply, modified bitumen and metal roofs over multiple tenants.
  • Office and medical office buildings. Penetration-heavy roofs, some with steep-slope or shingle areas.
  • Restaurants and mixed-use. Kitchen exhaust, curbs and flashings to keep watertight.
Free Baseline Inspection

Serving Buford, Sugar Hill, Suwanee, Dacula and unincorporated Gwinnett County.

FAQ

Commercial roofing in North Gwinnett County: FAQ

Do you work on big-box and shopping-center roofs?

Yes. Large retail roofs get scheduled inspections, drain and debris clearing, seam and flashing checks around rooftop units, and a documented report after every visit.

What happens if a store roof leaks after hours?

Call the 24/7 leak line, A Call to ARMS. Program customers get priority dispatch, and Fully ARMed contracts include a guaranteed 4-hour emergency response. After-hours and weekend calls are billed at premium rates.

Can you handle a multi-tenant flex or office-warehouse building?

Yes. We document the roof by section, so you can see which tenant areas have issues, and repairs above your program allowance are quoted with photos before work starts.

Will you push a roof replacement?

No. ARMS doesn't sell replacements. If a roof truly needs one, we'll tell you plainly and refer you to a replacement contractor. Otherwise we'll keep it working.

Can one program cover our buildings in Gwinnett and elsewhere in northeast Georgia?

Yes. Every building gets the same report format, and portfolio pricing is available for multiple buildings.

Which north Gwinnett cities do you serve?

Buford, Sugar Hill, Suwanee, Dacula and the surrounding unincorporated area. For other parts of Gwinnett County, call and ask.

Roofs in North Gwinnett? Let's get a baseline.

Your baseline inspection and condition report are free with an ARMS maintenance program.